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Data privacy refers
to the handling of
personal data.

Why is it important?
Mishandled data can have serious repercussions for organisations, their employees and their customers. Recent high profile examples include mislaid USB sticks and laptops left on trains. Privacy breaches can lead to limitless financial penalties, bad press, damaged reputation, loss of trust from customers, loss of business and for employees, the prospect of disciplinary action. It is in all of our interest to handle data appropriately.

Who is the audience?
Data privacy is relevant to – and the responsibility of everyone in our organisation.

How do I share the
key messages?

A set of generic communications, included on the pages that follow, has been prepared for immediate use. They contain messages with a long shelf life. They have a neutral tone of voice to inform, educate and influence perceptions about data
privacy.

What do we want
employees to do?

Take appropriate action when handling personal data. If employees are more aware of the issues, they are more likely to change their behavior accordingly.